Welcome to New England Air Surplus, a unique branch of the New England Air Museum dedicated to offering aviation restorationists access to our surplus restoration stock. We appreciate your interest in preserving aviation history.
1. Products Sold “As-Is” All items available through New England Air Surplus are sold in “as-is” condition and are NON-AIRWORTHY. The nature of these items, often being unique, rare, or vintage, necessitates this condition of sale.
2. No Returns or Refunds Given the specialized and unique nature of our surplus stock, New England Air Surplus does not offer returns, exchanges, or refunds on any products once sold. We encourage our customers to carefully review the details and condition of each item before making a purchase.
3. Product Descriptions and Conditions We endeavor to provide accurate descriptions and clear images of all items to aid in your purchasing decision. However, due to the historical nature and condition of these items, variations and imperfections may exist.
4. Customer Acknowledgment By purchasing from New England Air Surplus, customers acknowledge that they understand and agree to the “as-is” condition of the products and the no-return/no-refund policy.
5. Contact and Inquiries For any questions or clarifications regarding our Return and Refund Policy, or for more information on specific items, please contact us at surplus@neam.org.
6. Policy Amendments New England Air Surplus reserves the right to amend this policy at any time. Any changes will be effective immediately upon posting the revised policy.
7. Acknowledgement and Acceptance of Policy By purchasing from New England Air Surplus, customers are deemed to have read, understood, and accepted this Return and Refund Policy.